Privacy Policy

Last Updated: June 13, 2025

Table of Contents

Information Collection

We collect various types of information to provide and improve our AI and technology services: 1.1. Personal Information We collect personal information that you voluntarily provide to us: - Full name and contact details - Email address and phone number - Company name and position - Billing and payment information - Account credentials and security questions - Project requirements and specifications - Technical preferences and settings - Communication history - Professional qualifications - Social media handles (if connected) 1.2. Usage Information We automatically collect technical information when you use our services: - IP address and location data - Browser type and version - Device information (model, OS, unique identifiers) - Operating system details - Access times and duration - Pages viewed and navigation patterns - Actions taken and interactions - Search queries and preferences - Error logs and performance data - Network information and connection type 1.3. AI and ML Data We collect and process data for our AI services: - Training data and models - User interactions with AI systems - Chatbot conversations - Machine learning patterns - Performance metrics - Accuracy measurements - User feedback - System improvements - Model updates - Feature usage 1.4. Third-Party Data We may receive information from: - Cloud service providers (AWS, Azure, GCP) - AI and ML platforms - Analytics services - Payment processors - Identity verification services - Business partners - Service providers - Marketing platforms - Social media platforms

Information Usage

2.1. Service Delivery We use your information for essential service delivery: - AI and ML model development - Chatbot implementation - Web application development - Mobile app development - Data analytics services - Technical consulting - System maintenance - Performance optimization - Quality assurance - Customer support 2.2. AI and ML Development We use data to improve our AI services: - Model training and refinement - Algorithm optimization - Feature development - Performance enhancement - Accuracy improvement - User experience optimization - System personalization - Pattern recognition - Predictive analytics - Natural language processing 2.3. Business Operations We use information for: - Project management - Resource allocation - Team coordination - Client communication - Service delivery - Quality control - Performance monitoring - System maintenance - Security management - Compliance tracking 2.4. Legal and Compliance We use information to: - Comply with AI regulations - Meet data protection laws - Follow industry standards - Protect intellectual property - Maintain security - Prevent fraud - Handle legal matters - Meet contractual obligations - Ensure compliance - Maintain records

Data Protection

3.1. Security Measures We implement comprehensive security measures: - End-to-end encryption (SSL/TLS) - Multi-factor authentication - Role-based access controls - Regular security audits - Automated backup systems - Firewall protection - Intrusion detection - DDoS protection - Malware scanning - Vulnerability testing 3.2. AI Data Protection We protect AI-related data through: - Model encryption - Data anonymization - Access controls - Secure storage - Regular backups - Version control - Audit logging - Monitoring systems - Security protocols - Compliance checks 3.3. Data Retention We retain information based on: - Project requirements - Legal obligations - Service needs - User preferences - Account status - Transaction history - Compliance needs - Model training - Historical records - Analytics purposes 3.4. Security Monitoring We continuously monitor for: - Unauthorized access - Suspicious activities - System vulnerabilities - Performance issues - Compliance status - Security threats - Data breaches - User behavior - System health - Network security

Data Sharing

4.1. Service Providers We share data with trusted partners: - Cloud providers (AWS, Azure, GCP) - AI platform providers - Analytics services - Payment processors - Customer support tools - Marketing platforms - Security services - Development tools - Infrastructure providers - Maintenance services 4.2. Business Partners We may share with: - Technology partners - AI research collaborators - Industry partners - Service integrators - Business consultants - Professional advisors - Development partners - Marketing partners - Research institutions - Technical collaborators 4.3. Legal Requirements We disclose information when: - Required by law - Court ordered - Government requested - Regulatory compliance - Legal proceedings - Rights protection - Fraud prevention - Security threats - Public safety - Emergency situations 4.4. Business Transfers Information may be shared during: - Company mergers - Acquisitions - Asset sales - Business transfers - Corporate restructuring - Partnership changes - Ownership changes - Reorganization - Bankruptcy proceedings - Business transitions

User Rights

5.1. Access Rights You have the right to: - Access your personal data - Request data copies - Review information - Verify accuracy - Check processing - Monitor usage - Track sharing - View history - Download data - Export information 5.2. AI Data Rights You can control AI-related data by: - Accessing model data - Reviewing training data - Checking predictions - Monitoring usage - Controlling preferences - Managing settings - Updating parameters - Adjusting features - Setting limits - Customizing behavior 5.3. Privacy Rights You have the right to: - Data portability - Processing restriction - Erasure requests - Objection rights - Consent withdrawal - Automated decisions - Profiling control - Direct marketing - Third-party sharing - Data minimization 5.4. Exercise Rights To exercise your rights: - Contact our support - Use account settings - Submit requests - Follow procedures - Provide identification - Specify requirements - Track progress - Receive confirmation - Get assistance - Appeal decisions

Cookies Policy

6.1. Essential Cookies We use necessary cookies for: - Site functionality - Security features - Authentication - Session management - Load balancing - Error handling - Basic analytics - Performance - Accessibility - Core features 6.2. Functional Cookies These enhance your experience: - Language preferences - Region settings - Display options - Accessibility - Personalization - Remembered settings - User preferences - Customization - Interface options - Feature settings 6.3. Analytics Cookies We use these to understand: - User behavior - Site performance - Feature usage - Error rates - Conversion rates - User paths - Engagement metrics - Traffic patterns - Content effectiveness - Technical issues 6.4. Marketing Cookies These help with: - Ad targeting - Campaign tracking - Conversion measurement - Audience insights - Marketing effectiveness - User interests - Behavioral analysis - Retargeting - Social media - Promotional content 6.5. Cookie Management You can control cookies through: - Browser settings - Privacy tools - Cookie preferences - Opt-out options - Clear data - Block cookies - Manage permissions - Set preferences - Update settings - Control tracking

International Transfers

7.1. Global Operations Your data may be: - Stored globally - Processed internationally - Transferred across borders - Accessed worldwide - Backed up internationally - Shared globally - Managed remotely - Monitored globally - Secured internationally - Archived worldwide 7.2. AI Data Protection We ensure protection through: - Standard contractual clauses - Binding corporate rules - Privacy shields - Adequacy decisions - Security measures - Access controls - Encryption standards - Compliance programs - Audit procedures - Risk assessments 7.3. Regional Compliance We comply with: - GDPR requirements - CCPA regulations - Local privacy laws - Industry standards - Regional requirements - National regulations - International guidelines - Sector-specific rules - Cross-border frameworks - Global standards 7.4. Transfer Safeguards We implement: - Technical measures - Organizational controls - Legal agreements - Security protocols - Monitoring systems - Compliance checks - Risk management - Regular audits - Staff training - Incident response

Children's Privacy

8.1. Age Restrictions Our services: - Are not intended for children under 13 - Require parental consent for 13-17 - Prohibit underage accounts - Verify user age - Monitor compliance - Enforce restrictions - Protect minors - Follow COPPA - Respect privacy - Ensure safety 8.2. Parental Rights Parents can: - Review information - Request deletion - Give consent - Revoke consent - Control access - Monitor usage - Set restrictions - Update preferences - Manage accounts - Protect privacy 8.3. Protection Measures We implement: - Age verification - Parental controls - Content filtering - Usage monitoring - Safety features - Privacy settings - Access restrictions - Communication limits - Data protection - Security measures 8.4. Compliance We ensure: - COPPA compliance - Legal requirements - Safety standards - Privacy protection - Age verification - Consent management - Data security - Access control - Monitoring systems - Regular audits

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@myndedge.com. We are committed to protecting your privacy and will respond to your inquiry as soon as possible.

For data subject requests or to exercise your privacy rights, please use our dedicated privacy request form or contact our Data Protection Officer at dpo@myndedge.com.

We regularly review and update our Privacy Policy to ensure it remains current and compliant with applicable laws and regulations. We encourage you to check this page periodically for any changes.